First, Net Detective's customer service numbered (877- 454-4814) had been disconnected as of the day of this review. Second, I could not find a working customer service number for them anywhere on their site.
Third, I ordered a single report full report for $29.00 and I'm still unsure whether I got the report I requested or not. Fourth, after my single purchase, Net Detective created an account for me where I can conduct searches, so I then try to search the report I wanted this way. The report I got was incorrect, however. For example, I know for certain the person I requested a report on had been previously married, has a criminal record and currently owns a home.
However, according to Net Detective's report, they could not find any criminal, marriage or property records on this person. As a result, I am very unhappy and will never use their services again.
Product or Service Mentioned: Net Detective Background Check.
Reason of review: Bad quality.
Monetary Loss: $29.
Preferred solution: Full refund.