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1.7 Based on 23 reviews
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  • Customers like
    • Fairly good information 4
    • There were results most of the time 3
    • When it worked it was great 2
  • Customers don't like
    • Subscription cancelled without my knowledge or authorization 10
    • Having my membership cancelled without my knowledge 10
    • Way they did it cancel us 4
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I had a lifetime membership with Net Detective (I've been a member since 2006) and have used it at least one a week and today all of a sudden out of the blue the website says that my membership has expired. Why? The website still exists. I use this membership to look up potential renters for our rental properties. Prior to this message, I have never received an e-mail message alerting me that something was wrong so why has my "lifetime"... Read more

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Same as everybody else. I bought a lifetime membership and 7 years later they canceled me with out warning. Not so much as an email. I used their services at least 3-4 times a month. It was like one week everything was good no problems and the next week it was like it did not exist. I even tried to sign in to the standard version. Nope did not work. I will never recommend them. RIP OFF SCAM Do not recommend. Save your money and go some where... Read more

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Same as other complaints. Www.advancednetdetective.com now compares to a disabled website. Used this service for a long, long time? What's happened? Ask https://www.fabulous.com They are listed under "WHOIS" Less than happy. Read more

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I purchased a LIFE TIME Membership on January 5, 2003. I have Id# and PIN even. I was never notified by email, never sent a letter, not even a phone call.. nothing, to tell me why my membership was cancelled. My email address upon registration has not changed. I do not understand how a company can issue a life time membership and then not uphold it. I want my membership restored!! I do not think I should have to repay a membership fee when I... Read more

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WAS CANCELLED WITHOUT NOTICE. I TRIED TOO PUT MY PASSWORD IN IT DID NOT TAKE. DID NOT UNDERSTAND THE REASON BEHIND THIS. WAS NOT EMAILED OR TOLD IN ADVANCE. WOULD LIKE A RESPONSE ON WHAT HAPPEN TO MY PASSWORD TO MY ACCOUNT. I WAS NEVER TOLD I WAS CANCELLED OR NEEDED TO UPDATE ANYTHING. I HAVE BEEN WITH THIS ACCOUNT SINCE AROUND 2006 WITHOUT A PROBLEM. A KIND RESPONSE TO ALL OF THIS WOULD BE NOTED TOO ME. I AM A SENIOR CITIZEN SO UNDERSTANDING... Read more

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I purchases a lifetime membership... and as far as I can tell I am still alive. I went to use it a couple weeks ago and it was gone! When you purchase a lifetime subscription, you expect it to last a lifetime, not just a couple of years. Scam doesn't even begin to describe what this company has done to its customers. Net Detective added insult to injury by not even bothering to contact and notify their "valued" customers of the cancellation.... Read more

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I purchased a "Lifetime Membership" in November of 2006 to www.standard.netdetective.net. I had done my research good, I thought, because I only had enough money to purchase one membership out of the MANY to choose from on the Internet. I used it maybe a half dozen times a year. When I first purchased it, they did not include any Court Records for California, and offered me a Refund...I should have taken it! Because now I have nothing!!! ... Read more

Was this review helpful? 1 0

They cancelled the advanced version of the lifetime membership and did not inform or contact their customers. They are not allowing the transfer but we have to repay another set of fees to get added into that site. Unbelievable. Totally not worth even getting deep into. Their customer service email address is no longer working as well. Also, the login site keeps stating that it is no longer applicable. It is completely not professional or... Read more

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I purchases a lifetime membership..As far as I can tell I am still alive. I went to use it a couple weeks ago and it was gone! No notice or any kind of explanation from them. Just gone. I see the regular net detective is still on line but not the advanced, the net detective plus. Do we get to transfer our membership to them?? I believe that we should be able to transfer them..they are the same company right? I tried my username and password but... Read more

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Tried to access my Net Detective account and was unable to log in the text said your account may have been canceled. I bought the lifetime membership for i think 29 dollars years ago and just to let everyone know it got worse and worse at providing info. Most of the time it would say not found when i have pulled it up before. For the money it really is a ripoff !! all it is is a glorified phonebook. these people really pissed me off and now... Read more

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